Webexpo workshops

Harry Roberts is preparing for you a brand new workshop.

Are you ready for a design challenge? In this brand new workshop, Vitaly Friedman, creative lead and front-end/UI consultant behind Smashing Magazine, will be taking a microscopic examination of common interface components and problems appearing in responsive user interfaces. In this workshop, we’ll be spending an entire day drawing and designing responsive interfaces, starting from accordions, to date/time pickers, sliders, feature comparisons, car configurators all the way to insurance calculators and trip planners.

The workshop is intended for intermediate/advanced designers and developers who have an understanding of responsive design, interface design and mobile design. Most techniques are borrowed from mid-size and large-scale real-life projects, such as large eCommerce projects, online magazines and web applications. We won't cover the basics, instead, the workshop covers more advanced — and often obscure and innovative techniques.

Service design combines key elements from user-experience design, interaction design, and quality management to create long-term value. In this full-day workshop, we’ll review the key elements of each of these disciplines and how they work together to raise customer satisfaction, increase conversions, and enhance key events along the customer journey.

In many ways, the pandemic has raised the general awareness of service design in many unforeseen ways. In fact, even some worldwide brands have yet to fully understand how their online and offline activities affect each other – in ways, which when coordinated sensibly, provide greater value and satisfaction for the customer. And this ultimately improves the bottom line.